Privacy Policy

Privacy Policy
Effective Date: 24 July 2025

1. Introduction

At Housewarmers, we value your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By accessing our website or purchasing our products, you agree to the terms of this Privacy Policy.

2. What Information We Collect

We collect the following types of personal information:

  • Contact Details: Name, email address, phone number, and postal address.

  • Purchase Information: Billing and shipping addresses, payment details (processed securely via third-party gateways), and order history.

  • Account Information: Username, password, and preferences (if you create an account).

  • Device and Usage Data: IP address, browser type, pages visited, and time spent on our website (collected via cookies and analytics tools).

3. How We Collect Information

We collect information when you:

  • Make a purchase or place an order online.

  • Create an account.

  • Subscribe to our newsletter.

  • Contact us via email or online forms.

  • Use our website (via cookies and third-party analytics tools).

4. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders.

  • Communicate with you about your order or inquiry.

  • Send promotional materials (with your consent).

  • Improve our website and customer experience.

  • Detect and prevent fraud or misuse of our services.

5. Disclosure of Your Information

We may disclose your personal information to:

  • Payment processors and delivery partners (to fulfill your order).

  • Third-party service providers (e.g., website hosting, email marketing).

  • Legal authorities when required by law.

We do not sell or rent your personal information to third parties.

6. How We Protect Your Information

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure. All payment transactions are encrypted and processed through secure platforms.

7. Cookies and Analytics

Our website uses cookies to enhance user experience and collect usage data through tools like Google Analytics. You can manage cookie preferences through your browser settings.

8. Accessing and Correcting Your Information

You may request access to your personal information or request corrections by contacting us at [Insert contact email]. We will respond within a reasonable timeframe as required under the Privacy Act.

9. Marketing Communications

If you opt-in, we may send you updates and promotions. You can unsubscribe at any time by clicking the link in the email or contacting us directly.

10. Overseas Disclosure

Some of our service providers may be located overseas (e.g., email marketing or cloud hosting providers). We take reasonable steps to ensure your information is protected in accordance with Australian privacy laws.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date noted at the top.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact:


Housewarmers
109 Unley Road, Unley SA 5061
ABN: 69 353 174 245
Email: info@housewarmers.com.au
Website: housewarmers.com.au